Beat reporters: How to respond to an angry community source

An old editor told me once: always pick up the phone, but never apologize until you mean it.

As a beat reporter, you’re going to get feedback from sources—sometimes praise, often critique. That’s a good thing. Sometimes we’re wrong, and hearing feedback helps us correct the record. Our goal is to get it right. But sometimes, the anger directed at reporters isn’t about errors or issues that require action. It’s about emotions, misunderstandings, or disagreements.

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Do Androids Dream of Electric Sheep?

Initially set in 1992, later editions of the science fiction classic “Do Androids Dream of Electric Sheep” updated the setting to 2021. And so, we have now lived through Philip K. Dick’s 1968 novel.

Perhaps best known as inspiring the 1982 Harrison Ford movie Bladerunner, the novel won mixed reviews at launch but has developed a cult following. Dick (1928-1982) is not remembered as a great writer as much as a great thinker (Minority Report and Total Recall also inspired by his stories), and that’s felt truer still after a new wave of artificial intelligence hype.

The title plays off a subplot of the book in which the humans who remain on earth (after nuclear fallout) covet the status symbol of a living animal, as opposed to artificial ones. So, the question is whether androids (the increasingly human-passing machines that the main character is chasing) would dream of electric ones? Its big theme: What defines humanity, especially if machines increasingly recreate many of the skills we identify with? I enjoyed the book, and below share notes for my own future reference.

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Keynote: What marketers need to know about the creator economy

The creator economy may be big, or not. The numbers are somewhat divided because definitions are still evolving.

I took what I did know from covering, living and curating creator campaigns, and gave a keynote on the topic for the Philly Ad Club’s annual conference. They had roughly 150 marketers on site at the cozy innovation space of Independence Blue Cross’s headquarters.

Find my slides here. A rough audio recording of the presentation can be found here (or here).

I published here a piece on Technical.ly informed by this work.

Why are there so few tech apprenticeships?

Backed by a research project on tech workforce development that I am leading with Technical.ly for our client Accenture, I got the chance to share high-level findings.

Ahead of National Apprenticeship Week, I gave a 10-minute talk, which was broadly about apprenticeships but included a bit of general tech workforce and tech economy basics and some Philadelphia-specific detail. Find the slides here, and a story I wrote on the topic here.

Entrepreneurship is bipartisan

Informed by reporting I’ve done, I’m keen on making the case that entrepreneurship engagement and tech workforce support are bipartisan issues.

I led a workshop session on the topic at the Young, Smart, Local conference. Find my slides here. Below is the session abstract I roughly followed. (After the daytime conference, there was an evening reception, at which I am depicted below with my friend and collaborator Damon McWhite, photo by Sana’i Parker!)

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Journalists subsidize PR

This is from a social video I posted: “PR pros without a strategy for supporting and growing journalists and creators are like safari tour guides without a strategy for protecting endangered wildlife.”

Journalists subsidize PR. That’s always been true. But today, there are now six times as many PR specialists than journalists in the United States. It’s untenable. Let me share how we got here and what we can do about it.

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Storytelling and data work together for ecosystem building

Too often when tech, startup and local economic development leaders I know say they want more “storytelling” about their “ecosystem,” they just mean “I want more people to know about my stuff.” They mean marketing and promotion alone.

But when we evoke the word “storytelling” we need more meaning. All the brain science makes clear, storytelling works when the audience learns something about themselves. With the help of strong data-backing, today storytelling can mean: Using fact-finding and people stories to help a community identify the closest approximation of its truth. It sounds like my old definition journalism.

This idea of marrying data with storytelling for local economic organizers was the focus of a keynote, and subsequent discussion, I led at SuperConnect, the user conference of Baltimore-founded startup Ecomap. It was informed in part by the “ecosystem stack” concept I’m tinkering with.

My slides are here. Earlier this year, I presented a webinar for the firm, and those slides are here.

What I’ve learned from being threatened with legal action as a journalist and news publisher

Following a series of well-reported stories by Technical.ly on a startup in turmoil (including this most recent one), the founder threatened legal action. I’ve been here before.

In fact, I had drafted here a blog post from 2013 (!) that I’m refreshing for these purposes. Once or twice a year, we at Technical.ly get some kind of threat of legal action. Sometimes this amounts to a cease and desist letter, once it was formal-sounding demands for reporter notes and more often it is bluster.

Most usually though, our legal counsel advises us to stay quiet. No use inflaming the situation. But this time, one of the startup founder’s allies posted on social media a criticism of my reporter. That gave me cause to post this video response on social here (and embedded below for ease).

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