“We expect more from technology and less from each other.”
So argues Sherry Turkle, an academic and author, in her 2015 book “Reclaiming Conversation: The Power of Talk in a Digital Age.” Turkle is a professor of the social studies of science and technology at MIT. This book is part of a portfolio of hers that examines the impact of technology on human communication and relationships. Turkle argues the increased use of technology in everyday life has changed the way we communicate, and that this shift has had a negative impact on our ability to engage in deep, meaningful conversations. In the ensuing seven years this storyline has only grown.
Turkle argues that our constant use of technology, such as smartphones and social media, is eroding our ability to have meaningful conversations and empathize with others. She suggests that we need to reclaim conversation as a means of fostering deeper connections and understanding. The book also explores how technology is affecting the way we interact with ourselves, and how it can be used to foster self-reflection and self-discovery. Overall, the book is a call to action to put down our devices and engage in more meaningful face-to-face conversations.
Below I share notes from the book.
Continue reading How to have better conversations
This started as a video, thread and post.
Two communities I follow that don’t overlap much: (1) Those who are following the battle between YouTuber Coffeezilla and big-time influencer Logan Paul, and (2) those who focus on journalistic process and integrity.
I’m here to tell you these conversations are one and the same.
Continue reading What a feud between YouTuber Coffeezilla and influencer Logan Paul says about journalism
This was originally a video, post and thread elsewhere.
ChatGPT is especially scary to journalists because AI writing feels a lot like cheating. But it doesn’t have to be. Here are three ways I’ve experimented with AI writing that don’t break any journalism codes:
Continue reading 3 ways journalists can use AI writing ethically
Our whole lives bring us to each opinion we hold.
Or, as Mónica Guzmán puts it: “We don’t see with our eyes after all but our whole biographies”
Guzmán happens to be an old friend from early in our journalism careers. She has since joined a movement for more civil discourse. Her latest step in that work was publishing last year her book I Never Thought of It That Way: How to Have Fearlessly Curious Conversations in Dangerously Divided Times.
I’m inspired by Guzmán’s work and her approach. The book reads as a kind of manual for engaging across the political spectrum, and is part of a movement of advocates, nonprofits and organizations intending to improve civil dialogue. Guzmán advises us to pursue INTOIT moments, or “I never thought of it that way.” When do those moments confirm or challenge our beliefs?
To get there, she guides us to ask good questions that follow CARE (curious, answerable, raw and exploring). Examples includes asking “How did you come to believe?” rather than why do you believe this. Another one she likes: What am I missing? Most generally I appreciated her guidance: “The most important thing about bridges is not It to cross them but to keep them.”
Below I share my notes from the book for my future research.
Continue reading I Never Thought of It That Way: notes on having difficult conversations
This was originally published as a tweet thread.
I’ve spent 15 years obsessed with the bleeding edge of journalism, marketing and online community building, and I finally have a grand unifying theory for what is happening — and where this is going.
If you’re interested in how we learn and connect together, hear me out ?
Continue reading Three types of “Journalism Thinking” coming from outside news organizations
Free speech has a long history. Long enough that we know the pitfalls so well that they have nicknames.
There’s Milton’s Curse to describe the tendency for emerging leaders to defend free speech, only to walk backward once they are in power. More recently, we added the Streisand Effect, nicknamed after Barbara Streisand’s failed 2003 attempt to keep photos of her Malibu home off the internet. Her failed resistance generated far more attention.
This long, fragile and volatile path for free speech is the focus of the new book Free Speech A History from Socrates to Social Media by Jacob Mchangama. It is thorough, important and enjoyable. I recommend it. Below are my notes for my future research purposes.
Continue reading FREE SPEECH: its history and future by Jacob Mchangama
The fractured media landscape we have today was already breaking apart two decades ago, and the economic models that underpin them predicted what we have today.
That’s the benefit of reading All the News That’s Fit to Sell, a 2003 book from James T. Hamilton, a well-respected journalism professor. I’ve read Hamilton’s work before, and this book was one I’ve long had on my list. I enjoyed the work, which is just as relevant 20 years later.
His research is helpful for my understanding of journalism models that I’ve spent my entire career working on. The book is also helpful for those interested in a dispassionate outline of the beginnings of the digital transformation of media – which we’re now fully immersed in.
Below I share notes for my future reflection.
Continue reading All the News That’s Fit to Sell: notes on mass media business models from the 2003 book by James T. Hamilton
Geographically-focused acts of journalism are powerful. Professionals are increasingly rare because the business model that supported most of them has been supplanted. No one is doing the hard work of combating that. Let’s change it.
Following my journalism thinking essay, I’ve been looking to develop a more general-interest way to deliver the message. On Oct. 16, I gave my first try, at Ignite Philly, a local, volunteer-run outpost of a global confederation of big-idea events. (I spoke there in 2011 and 2013)
Find my notes and slides below, and I’ll add the video here when it’s eventually posted.
Continue reading Journalism Thinking: a lightning talk at Ignite Philly
I originally posted this on Medium here. It received considerable endorsement, including here, here and here.
Early professional news networks in the 14th and 15th centuries were couriers on horseback, informing warlords and merchants. Even competitors saw the value in shared professional news gathering, when there wasn’t a state-owned alternative. Subscriptions, then, subsidized the first foreign affairs and business reporters.
Over the next 500 years, innovations in distribution and in printing and paper technology shaped professional news-gathering into the 20th century model we most recognize today: advertising revenue subsidized relatively low unit costs to ensure widely available mass media (albeit almost exclusively from a white male perspective, but that needs its own post entirely).
Today we’re well into the first generation of the digital transformation of news-gathering and distribution. Yet we as journalism practitioners are still managing to underestimate how dramatically things have changed.
Continue reading ‘Journalism Thinking’ doesn’t need a business model. It needs a call to arms
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Journalism is a strategy, not an industry.
Newsrooms should rethink their competition. Journalism organizations are in dozens of different businesses. What we share in common (journalism DNA) makes us more partners than adversaries. The many businesses that are competing for the revenue and not providing other community value, like service journalism, are the real competition.
This was the focus of a lightning pitch I gave this weekend at the national Online News Association annual conference in Denver. Below find my slides, audio and some tweet reactions I received.
Continue reading Journalism is a strategy, not an industry