Audience isn’t a business model

[Originally a social post]

Audience isn’t a business model.

This is one of those things that people get so wrong about media. I’m seeing it all over again with the current obsession with influencers and creators. I just saw a very well-intentioned chart for ‘news creators’ that had a row for “business model” and the options were “profit” or “non for profit.”

Those aren’t business models!?!?

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We’re all journalists now: Scott Gantt wrote in 2007

The 20th century “hardened an artificial distinction between professional journalists and everyone else.” The 21st century has crashed that down.

That’s from “We’re all journalists now,” a book written almost 20 years ago in 2007 by lawyer and constitutional law scholar Scott Gantt. As he wrote: “In a sense, we are returning to where we started.”

Gantt’s thin volume is a valuable representation of what was changing then. Below I share notes for future reference.

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How to Stand Up to a Dictator: Maria Ressa

Bullies only respond to strength. Complicity won’t due. When confronting an authoritarian, best to “hold the line.”

That’s from the 2022 book “How to Stand Up to a Dictator: The Fight for Our Future,” written by Maria Ressa, the Nobel Peace Prize-winning journalist-entrepreneur behind Rappler — a respected, digital-first news site in the Philippines. Ressa was jailed and harrassed for her unwavering coverage of Filipino corruption.

The book is memoir and field guide, with a telling mirror for American audiences: the rise and fall of her enthusiasm for social media, and her battles with elected officials disdainful of free press and democratic norms. She’s charming and energetic. I spoke at a recent journalism funders conference where she was the headliner, and she gushed on-stage, effusing advice and perspective and vision. It’s easy to believe in her, and she tells a story of optimism, provided we work for it.

Of building open discourse-use and democratic values in the Philippines, in 2016, she thought Facebook was the solution; by 2018, she thought of them as indifferent and by 2020, she thought that “Facebook was the bad guy.” For all her reporting and operating a fearless news organization, she was jailed.

Why return to the Philippines to be jailed, even though she has American citizenship and family there? “There is no choice,” she wrote — couldn’t turn on Rappler and her employees and community and it’s where she wants to be. This will remind of Navalny, as she writes: “Over time, you get used to fear”

So, how do you stand up to a dictator: “by embracing values, defined early.. you have to create a team, strengthen your area of influence” — and know your lines and stand firm by them.

Below I have notes for my future reference.

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Multi-local news can thrive when it’s about more than just place

(This originally appeared a Linkedin article)

Newspaper veterans keep trying to rebuild newspapers.

The impulse is rarely stated so bluntly. But you hear it in most strategy sessions about “saving local news.” Funding and analysis focus on a town-square-style local news bundle that newspaper veterans are determined to sustain for shared identity.

I actually agree with the civic benefits of a single, professionally-curated website, newsletter and social feed that approximates what’s happening in a place. I benefit from such efforts, even if I don’t share the deep emotional connection that people who loved the best years of local newspapers do.

Yet single-mindedness squeezes out other ideas. This blind spot is illustrated in the way the term “multi-local” is currently being discussed and digested by journalism insiders.

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Examples of journalism strategy outside news organizations

Journalism is a strategy, not an industry. More verb than noun.

I’ve written for years now about what I called “Journalism Thinking,” and so I cxontinue to collect examples of what I consider acts of journalism produced outside of news organizations. Consider this a place for me to gather these examples for future use.

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Technical.ly is honored for its “journalistic impact”

I’m proud to share Technical.ly was awarded the “Journalistic Impact” award (in the large tier no less!) last night in Chicago by the well-regarded LION: Local Independent Online News Publishers!

The leading driver was our big THRIVING reporting project on economic mobility, and I’m so proud that our other multi-local reporting was honored too. Best I can remember, this is our first proper journalism award, and it’s a big one — even though our communities have often kindly honored our work!

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How to use brain science to tell be stories: Story Genius

Your novel is only half the story. The other half already happened.

That’s from the 2016 book from literary agent and story consultant Lisa Cron called “Story Genius: How to Use Brain Science to Go Beyond Outlining and Write a Riveting Novel (Before You Waste Three Years Writing 327 Pages That Go Nowhere).”

I love ‘writing about writing,’ and this book is one of the most commonly cited works among writer groups. Because of that, lots of writers have opinions on the book. For my money, it did just what it aims to do, and I appreciated Lisa’s approach. I’ll recommend it just like it was recommended to me.

This book includes a bigger concept that I found insightful: The reason stories attract so much attention is humans evolved to seek self-awareness and understanding from them. “The purpose of story — of every story — is to help us interpret, and anticipate, the actions of ourselves and others,” Cron wrote. “We don’t turn to story to escape reality. We turn to story to navigate reality.”

Below I share my notes for future reference.

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Why do so many people hate journalists so much?

Why do so many people hate journalists so much? I think part of the answer is journalism isn’t only what you think it is. Gimme a sec.

Spoiler: I’m a journalist but more properly I’m a guy who founded a local news organization 15 years ago. Still going! So my entire professional career has been spent on the sustainability of local journalism. Career choices!

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The Journalist the Murderer

Journalism can only be done adversarially — or immorally.

So argues the 1990 book The Journalist the Murderer by Janet Malcolm, which was first a serialization the year before in New Yorker. The nonfiction book is today considered a seminal work in journalism ethics, and related fields. Though frequently referenced in other works I’ve read, I only now finished the short book.

Malcolm focuses on the relationship between a journalist named Joe McGinniss and a man named Jeffrey MacDonald, who was accused of murdering his wife and children. McGinniss wrote a 1983 bestselling book about the case, which then became a popular movie, but was later criticized for his handling of the relationship with MacDonald, resulting in a high-profile libel case. In short, McGinniss was accused of portraying himself as sympathetic to MacDonald but always planning a damning book. Malcolm takes this narrow example to draw wider conclusions, including the nature of truth and how it is represented in journalism.

Below find my notes for future reference.

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Imagine a kind of Community Criticism Readiness Index

Imagine a Community Criticism Readiness Index, a tool to assess whether residents have someone to turn to in times of uncertainty. When faced with questions of identity, impropriety, or anonymity, who would they contact, and how would they share information?

In the 20th century, news organizations were often that go-to ally. What I call “journalism thinking,” shaped by those institutions, proved particularly effective in bridging the gaps where laws, frameworks, or formal institutions fell short. Law enforcement, advocacy groups, government agencies, and attorneys all play critical roles in society—but humans didn’t evolve within legal systems. We evolved within stories.

Journalists, then, have long been storytellers in the service of justice. While their work famously uncovers high crimes, far more often they help communities make sense of their everyday lives. Journalists operate not as enforcers of the law but as mirrors and mediators. Their power comes from an audience relationship built on trust, consistency, and curation.

To construct a Community Criticism Readiness Index, we might survey hundreds of individuals across diverse circumstances:

  • What would you do if you observed something you perceived as immoral but not illegal?
  • Who would you tell if a neighbor uncovered a brilliant solution to a persistent problem?
  • How would you respond to evidence of regulatory capture?

The index would consider input from at-risk populations and privileged groups, spanning communities both traditional and web-based. These subcommunities—rapidly forming thanks to digital organizing tools—need critical eyes as much as any long-standing institution.

What I’ve observed from informal studies is that many communities no longer have the trusted outlet that once played this role: the local newsroom. While national journalism and advocacy at the highest levels have rallied to respond to crises in recent years, the decline of local journalism remains an unresolved and growing threat to civic society. It’s a problem akin to climate change: pervasive, systemic and requiring broad collaboration to address.

Over the past decade, more people have joined the effort to rebuild local journalism, but there is still so much work to be done. And like climate change, market factors will play an essential role in the solutions we find.

This is an essay about the future of local journalism and the approaches we’ll need to sustain it in the decade ahead. If we’re to protect our communities’ ability to criticize, reflect, and rebuild, we need tools like this index—and the local newsrooms that make those tools meaningful.